Terms & Conditions

Introduction

  • Welcome to Pollygate LLC (“we,” “our,” “us”). By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully.

Use of Our Website

  • You must be at least 18 years old or have parental/guardian permission to use our services.

  • You agree not to use our website for any unlawful or prohibited activities.

  • We reserve the right to suspend or terminate access to our site for violations of these terms.

Products & Orders

  • All product descriptions and prices are subject to change without notice.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Payment must be received before an order is processed and shipped.

Shipping & Delivery

  • We work with trusted carriers to deliver orders promptly.

  • Delivery times may vary and are not guaranteed.

  • You are responsible for providing accurate shipping details; we are not liable for delays caused by incorrect information.

Returns & Refunds

  • Returns are accepted within 30 days of delivery for unused items in original packaging.

  • Refunds will be processed back to the original payment method once the return is approved.

  • Some items may be non-returnable due to health, safety, or customization reasons (clearly marked on product pages).

Intellectual Property

  • All content on this website — including text, graphics, logos, images, and design — is the property of Pollygate LLC.

  • You may not copy, reproduce, or distribute our content without prior written consent.

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our maximum liability is limited to the amount paid for your order.

Changes to These Terms

  • We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date.


  • Last Updated: September 2025Contact Us

  • If you have any questions about these Terms & Conditions, please get in touch with us at:

info@pollygate.com
Pollygate LLC, Chapel Hill, NC

We value your trust and are committed to providing transparency in all our policies.